Effective Date: September 20, 2026
Company Name: DesignGama
Location: Konjengbam, Moirang, Manipur, India — 795133
Contact Email: hello@designgama.in
Welcome to DesignGama (designgama.in). By accessing our website, hiring our services, or engaging with our digital agency, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before initiating any project or utilizing our services.
1. Acceptance of Terms
By engaging DesignGama for web development, UX/UI design, brand identity, software engineering, AI chat agents, or any related digital services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you must not use our website or services.
2. Services Offered
DesignGama provides digital agency services including, but not limited to:
- Brand Identity & Strategy: Logo design, visual system architecture, and brand guidelines.
- UI/UX Design: User research, wireframing, and interactive prototyping.
- Web & Software Development: Custom web applications, e-commerce platforms (WooCommerce/Shopify), and enterprise software solutions.
- AI & Automation: Custom AI chat agents and workflow automation integrations.
- Growth & Content Strategy: Technical SEO, analytics, and editorial content planning.
3. Project Proposals, Quotations, and Estimates
- All project estimates and proposals provided by DesignGama are valid for 30 days from the date of issuance unless otherwise specified.
- Work commences only upon receipt of the agreed initial deposit (as outlined in the project invoice/agreement) and formal project sign-off.
- Any changes or additions to the project scope outside the initial agreement will be documented as a change request and may incur additional charges and timeline adjustments.
4. Client Responsibilities & Timelines
- Content and Assets: The client agrees to provide all necessary text, images, branding materials, credentials, and feedback in a timely manner. Delays in providing materials may result in project schedule adjustments.
- Review and Approvals: Clients are responsible for reviewing deliverables at each milestone phase (Discovery, Design, Build, Deploy). Feedback and approvals must be submitted promptly within agreed timeframes.
5. Payments, Deposits, and Refunds
- Deposits: A non-refundable initial deposit (typically 50% or as stated in the project invoice) is required before any design or development work begins.
- Milestone Payments: Subsequent payments are tied to project milestones. The final balance must be paid in full prior to the final handover, deployment, or transfer of source code/ownership.
- Invoicing & Settlement: Payments can be made via the payment channels specified on our invoices or website. Late payments may result in the suspension of active services or hosted environments.
- Refund Policy: Due to the custom, labor-intensive nature of digital design and software development, deposits and milestone payments are strictly non-refundable once work has commenced.
6. Intellectual Property & Ownership
- Upon Full Payment: Once the project fee has been paid in full, the client receives full ownership rights to the final delivered design assets, custom code, and brand deliverables created specifically for them.
- DesignGama Rights: DesignGama retains the right to showcase completed projects in our portfolio, case studies, and marketing materials unless a formal non-disclosure agreement (NDA) prohibiting such display has been signed prior to project commencement.
- Proprietary Tools: Any pre-existing frameworks, code libraries, snippets, or proprietary tools utilized by DesignGama to build the project remain the intellectual property of DesignGama, with a perpetual license granted to the client for the operation of their specific project.
7. Warranties and Limitation of Liability
- As-Is Delivery: Services and deliverables are provided on an “as-is” and “as-available” basis. While we adhere to rigorous coding and design standards, DesignGama does not guarantee that websites or software applications will be uninterrupted or entirely error-free.
- Limitation of Liability: To the maximum extent permitted by applicable law, DesignGama shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business interruption, arising out of or in connection with our services.
8. Termination
- Either party may terminate a project engagement with written notice if the other party breaches any material term of these conditions.
- Upon termination by the client, the client is responsible for payment for all work completed up to the date of termination, calculated based on the project milestones achieved.
9. Governing Law and Jurisdiction
These Terms and Conditions shall be governed by and construed in accordance with the laws of India. Any legal disputes, claims, or controversies arising out of or relating to these terms or services provided by DesignGama shall be subject to the exclusive jurisdiction of the courts located in Manipur, India.
10. Contact Information
If you have any questions, concerns, or inquiries regarding these Terms and Conditions, please contact us at:
- Agency: DesignGama
- Address: Konjengbam, Moirang, Manipur, India — 795133
- Email: hello@designgama.in
- Phone: +91 7005408798
